Background:
Newport, an esteemed international commercial real estate company, specializes in finding, developing, leasing, and managing prime properties. With the vision of enhancing urban environments, Newport has been a beacon of sustainable and valuable real estate investment since its inception in 2004. Founded by Manfred Schoenbach and Olaf Kunkat in Hamburg, Newport has expanded its influence into the Swiss and U.S. markets, building a reputation based on trust and professionalism. To bolster their technological infrastructure and support their global operations, Newport partnered with Pivot Guru.
Challenge:
Newport’s expanding international presence necessitated a robust and scalable IT ecosystem globally. Their diverse operations required seamless management of licensing, hardware, software, and infrastructure, alongside reliable first and second-level IT support. Additionally, the need for heightened cybersecurity, efficient expense management, and IT asset migration across multiple legal entities presented significant challenges.
Solution:
Pivot Guru undertook a comprehensive overhaul of Newport’s IT ecosystem. This included managing all aspects of IT operations, ensuring compliance, and maintaining uninterrupted service. Pivot Guru also facilitated their migration to the Cloud, taking over from their previous solution partner. Pivot Guru’s IT expertise extended to developing bespoke software solutions, focusing on cybersecurity and executive expense management. The team also played a pivotal role in facilitating Newport’s expansion and consolidation efforts, particularly in migrating IT assets and aiding in the scaling of operations across Germany and the U.S.
Outcome:
Through Pivot Guru’s holistic IT management, Newport achieved enhanced operational efficiency and robust security across all its international offices. The streamlined IT infrastructure supported Newport’s ambitious growth and reinforced its position as a leader in the real estate industry. Pivot Guru’s tailored software solutions further augmented Newport’s executive management capabilities, contributing to a more secure and efficient operational environment.
Value Creation:
Pivot Guru’s engagement with Newport exemplifies their expertise in managing complex IT ecosystems for global enterprises. The case underscores Pivot Guru’s ability to provide end-to-end IT solutions that align with the strategic goals of expansive and diverse organizations. Pivot Guru’s role in supporting Newport’s growth and operational excellence solidifies their status as a global premier partner for businesses seeking comprehensive IT management and strategic technological advancement.
